FAQ

Shipping and Delivery

Frequently asked questions about shipping, delivery and refunds.
  • At this time, we do not ship internationally.

  • Ouch! Please send an email to support@candleclix.com with photos of the damage. We will take care of you.

  • You can request a refund through our self service account portal.

    Please review our refund policy for details and instructions on how to process a return.

  • We have a standard flat shipping rate of $4.99. Shipping is free on orders of $50 or more.

Collaborations

Frequently asked questions partnerships or collaborations
  • Yes, if you are interested in partnering with us as an influencer, please visit our collab application form

  • If you are interested in wholesale pricing, please email us

    Title: Wholesale Inquiry

    Email: support@candleclix.com